FAQ

1. Why would I want to cancel my timeshare?

Many timeshare owners wish to cancel their timeshare contract in order to gain financial relief from the many fees involved in ownership. Maintenance fees are just one fee of many involved in owning a timeshare, and they can be thousands of dollars a year. Timeshare owners may also simply not have the ability to utilize their timeshare any longer, whether it is because of personal reasons or because they cannot book their vacation with the resort at the time period they desire.

2. How does Celebration Resort Relief, Inc help me?

For clients that qualify, we assist timeshare owners by facilitating the cancellation process through them and their resort. We work diligently to ensure that your name is entirely, effectively, and legally removed from your timeshare contract, eliminating all financial responsibility to the timeshare property and the resort.

3. How long does the process take?

The cancellation process could take as little as a couple of months or up to 180 days to completion, depending on your resort. However, there are many various factors that can affect this length of time.

4. What if I change my mind on cancelling my timeshare, even though I signed a contract with your company?

We understand that you may end up wanting to keep your timeshare. That’s why we offer an industry-first 30-day cancellation period on our contracts, and we will refund the fee you paid to us in full.

5. I’ve been scammed before. How can I know that I can trust your company?

We pride ourselves in maintaining our strong ethics in this industry. We are affiliated with the Jacksonville Chamber of Commerce as well as holding a high credibility rating with Dun and Bradstreet. We are members of the National Ethics Association and hold a Green rating with the Online Business Bureau. Client happiness is our number one priority, and we ensure that every case is completed with 100% client satisfaction. We also have a separate department dedicated to our clients, named Gold Star Client Advantage, to support our client’s questions, comments, and concerns. We also offer 5 Guarantees to ensure that you are protected.