Who We Are
We take great pride in the outstanding service we provide to each of our clients. We have the belief that each of our client’s voices matters. That’s why we established our Gold Star Client Advantage department from the moment our company began. This department is the foundation of Celebration Resort Relief, Inc., and is dedicated to the complete satisfaction of our clients. Gold Star Client Advantage is an independent department that reports directly to the President of the Company and has special authority to address and correct any issue that a client might have with their level of service with Celebration Resort Relief, Inc. Our goal is to ensure that each client is 100% satisfied and is receiving Gold Star service each step of the way. Don’t hesitate to call us – we are here for you.
“A satisfied customer is the best business strategy of all.” – Michael LeBoeuf
Celebration Resort Relief, Inc. is a team of professionals who will always go the extra mile for our clients. The foundation of our company is our Gold Star Client Advantage because client satisfaction is our #1 concern. Sometimes the timeshare freedom process can be complicated and frustrating. We know this, and all misgivings our clients bring to us are investigated and rectified. Our examinations and solutions are sent to each department of Celebration Resort Relief, Inc. to ensure that similar issues and concerns are corrected before they even begin. We believe and stand by our outstanding efforts in the timeshare industry to achieve timeshare freedom for our clients nationwide. As we continue to grow as a company, we want to make sure every one of our clients receives the ideal client experience. Gold Star Client Advantage is how we will make that happen, with each of you.
Gold Star Client Advantage Training and Certification
It is imperative to us, as individuals and as a company, that customer service is the foundation of our business. That’s why each person in our Gold Star Client Advantage team has been thoroughly trained and equipped to recognize and assist with any concerns our clients have. Part of this training includes certification through our extensive Client Hospitality Seminar and Training series that each member of this team is required to attend, both initially as a condition of employment as well as an annual refresher course. Our Gold Star Client Advantage employees are thoroughly vetted and certified before they manage any concerns to provide our clients with the best care.